The NHS is often criticised for long waiting times, underfunding, and overstretched staff.
All of those things are true, of course. However, despite these challenges, it remains a vital part of the UK, offering life-saving services and care for everyone, regardless of how much money they have (or don’t). In an age where public health services struggle, here are 12 things the NHS still does remarkably well.
1. Free emergency care for everyone
No matter who you are or where you’re from, if you’re in an emergency, the NHS is there for you. From A&E departments to paramedics, life-saving treatment remains relatively fast (in dire emergencies, that is) and free. In many countries, emergency care comes with hefty bills, but the NHS offers peace of mind when you need it most.
2. Access to general practitioners (GPs)
While getting a same-day or even a same week appointment might be tough, having access to a GP for free medical advice and referrals is still a major benefit. GPs are often the first line of defence for diagnosing illnesses, providing prescriptions, and coordinating ongoing care. The ability to speak with a doctor without worrying about cost is something many take for granted.
3. Vaccination programmes
The NHS delivers one of the most comprehensive vaccination programmes in the world. From childhood immunisations to flu jabs and COVID-19 boosters, vaccines are free and widely accessible. These programmes have helped prevent countless illnesses and continue to protect public health efficiently and effectively.
4. Maternity and postnatal care
Pregnancy care on the NHS — from antenatal appointments to giving birth — is free and thorough. Midwives, nurses, and doctors provide essential care to ensure both mother and baby are healthy. Follow-up postnatal services also help new parents adjust and address any health concerns after birth.
5. Cancer screening services
The NHS offers free cancer screening programmes for breast, cervical, and bowel cancers, helping detect issues early when they’re more treatable. Early diagnosis can save lives, and these screenings make early detection possible for millions. Despite pressures, these programmes continue to be a crucial lifeline.
6. Mental health support
Though mental health services are stretched thin, the NHS continues to provide access to therapy, counselling, and crisis intervention. Programmes like NHS Talking Therapies offer free mental health support for those dealing with anxiety or depression. Efforts to expand mental health awareness and services are ongoing, making support more accessible than ever.
7. Prescription cost caps
In England, prescription costs are capped, and in Scotland, Wales, and Northern Ireland, prescriptions are free. This ensures that medication remains affordable for those who need it most. Prepayment certificates and exemptions for low-income households or long-term conditions help make ongoing treatment manageable.
8. Free and quick access to sexual health services
From free contraception to STI testing, the NHS provides confidential sexual health services without judgement. Clinics across the UK offer support, advice, and treatment that help prevent health issues and promote well-being. This accessibility helps people take control of their health without fear of costs or stigma.
9. Life-saving transplants and organ donation
The NHS remains a world leader in organ transplantation. From kidney and heart transplants to corneal grafts, thousands of lives are saved each year. The opt-out organ donation system ensures that more people have a chance at life-saving surgery when time is critical.
10. Cutting-edge medical research and innovation
Despite funding challenges, the NHS continues to lead in medical research and clinical trials. Innovations in cancer treatments, surgical techniques, and new medicines are tested and implemented within NHS facilities. Many breakthrough treatments become accessible to patients through the NHS before anywhere else.
11. Care for chronic illnesses
For those living with long-term conditions like diabetes, asthma, or arthritis, the NHS provides continuous care, including regular check-ups, education, and treatment plans. Specialist nurses and clinics help manage symptoms and prevent complications. This consistent care improves quality of life for millions of people.
12. Palliative and end-of-life care
When someone is nearing the end of life, the NHS offers compassionate care focused on comfort and dignity. Hospices, palliative care teams, and home visits ensure patients and their families are supported during difficult times. This care is provided regardless of a person’s financial situation, reflecting the NHS’s core values of compassion and equity.
