Whether you live in the city or the suburbs, chances are, you’ll have to get a taxi at some point.
Maybe you need a lift to the train station for a weekend away, or you’re heading out for a night at the pub and know you’ll be in no fit state for driving. Either way, you rely on your local taxi company to get you there and back. Sadly, some passengers don’t know how to behave appropriately when getting a lift. Here are some of the worst behaviours that taxi drivers hate.
1. Leaving a mess behind
After a long day on the road, the last thing drivers want is to find an unexpected mess left behind. Whether it’s food wrappers, drink spills, or bits of rubbish, it all adds up. Cleaning up between passengers isn’t always easy, especially if they’re in a rush. Being mindful of what you bring in—and take out—goes a long way in keeping things pleasant. A bit of respect for the space can make every ride better for the next person, too.
2. Asking for “shortcuts” every few minutes
Most drivers know the routes like the back of their hand, so constant directions from the back seat can get old quickly. While passengers might think they’re saving time, drivers often know the fastest way around. Sticking to a driver’s route doesn’t mean they’re ignoring your input; they just have the experience to know what works. A little trust in their navigation skills keeps things smooth. Letting them do their job often means you’ll get there quicker than expected.
3. Critiquing their driving skills
Every driver has their style, and while not everyone agrees with it, constant feedback isn’t exactly helpful. If you’re worried about safety, mentioning it politely can make a difference, but heavy criticism can be distracting. Remember, drivers deal with traffic and passenger safety all day, and they take it seriously. A calm approach goes further than pointed comments. It keeps the ride comfortable for both sides.
4. Trying to negotiate the fare mid-ride
Fares are usually set or calculated based on distance, and trying to negotiate mid-ride can be frustrating for drivers. It’s not that they’re inflexible; they’re simply following the pricing they’ve agreed to work with. Haggling for a discount doesn’t come across as friendly; it can even be a little disrespectful. Respecting the fare helps keep things professional and smooth. A fair ride for a fair fare is all they’re aiming for.
5. Ignoring local laws about seatbelts
Most drivers are expected to follow local laws, like wearing masks or asking passengers to buckle up. Ignoring these rules puts them in an awkward position, especially if fines or complaints are involved. They’re not trying to police anyone; they’re just protecting their licenced job. Following these simple rules makes the ride easier and less tense. It’s about helping them keep things by the book.
6. Complaining about the car’s appearance
Not every taxi will be brand new, and constant complaints about the car’s look or smell can feel personal. Drivers do their best to keep things clean, but a day on the road can leave a few scuffs here and there. A little understanding about the reality of a taxi’s life makes a big difference. It’s not a luxury ride, after all; it’s practical transportation. They appreciate passengers who can roll with it.
7. Bringing overly messy food on board
Eating in a cab isn’t unusual, but messy or strong-smelling food can make things tricky for drivers. It’s tough to keep a clean and fresh-smelling car, and certain foods leave lingering scents or spills that last long after the ride. Choosing snacks that are easy to handle goes a long way in showing consideration. Drivers want you to be comfortable, but not at the expense of the next passenger’s experience. A little thoughtfulness keeps everyone happy.
8. Making them wait without a heads-up
Sometimes, passengers aren’t quite ready when the taxi arrives, but drivers usually don’t mind waiting a minute or two. What gets frustrating is when there’s no communication, and they end up waiting much longer. A quick text or call letting them know you’ll be a bit late shows respect for their time. It keeps things running smoothly for both of you. Letting them know helps avoid unnecessary waiting fees and keeps the ride friendly.
9. Asking to break traffic rules
While shortcuts and getting there fast are nice, some requests would mean breaking traffic laws. Asking drivers to speed, cut lanes, or ignore signs puts them in a difficult spot—they can’t risk their licence just to save a few minutes. It’s their job on the line, and they have to keep things legal. Respecting their need to follow the rules makes the ride safer for everyone. It’s about reaching your destination safely, not just quickly.
10. Having loud phone conversations
When passengers take loud calls, it can be distracting and, honestly, a little awkward for drivers who can’t help but overhear. While everyone needs to make calls sometimes, keeping the volume down shows a bit of respect for the shared space. It makes the environment more relaxed for everyone on board. Taxi drivers appreciate when people consider the volume of their conversations. It’s a small adjustment that goes a long way.
11. Slamming the doors
It might seem minor, but slamming the doors is one of those little things that gets to drivers over time. Car doors are expensive to repair, and repeated slamming can wear them down faster than usual. A gentle close is all that’s needed, and it helps keep the car in good shape. This small gesture shows you’re mindful of their vehicle. It’s about treating the ride with a bit of care.
12. Constantly changing the destination
Sometimes plans change, and that’s fine, but repeatedly altering the destination mid-ride can be frustrating for drivers trying to stick to a route. Constant adjustments make it harder to plan the trip and can affect the final fare. If possible, having a set destination keeps things clear and efficient. It saves everyone a bit of time and effort. A bit of clarity helps the ride go smoothly.
13. Not mentioning cash payments early on
While many people use card payments, some passengers still prefer to pay cash, and that’s no issue for most drivers—if they know in advance. Letting the driver know early means they can ensure they have the correct change or be prepared for cash. It’s a simple courtesy that prevents awkward moments at the end of the ride. A quick heads-up keeps everything smooth and hassle-free.
14. Leaving personal items behind
People sometimes forget things in cabs, and while it’s understandable, it can cause a headache for drivers who have to try to track them down. Even with good intentions, reuniting passengers with their lost items takes time and effort. Checking for your belongings before leaving makes things easier for everyone. It’s a small habit that saves a lot of trouble. Drivers appreciate it when passengers take a quick look around before heading out.
